The Truth About The Better Business Bureau

8
Jan

The Truth about the BBB

Posted by admin

1) The Better Business Bureau is NOT a government agency.  Instead the BBB is a private 501(c)(6) organization with $143 Million in annual revenues derived from membership dues it receives from the very businesses it reports on.

2)  Attorney General questions new BBB Grading System.  The Connecticut Attorney General is looking into the practices of the Better Business Bureau after they gave their annual Torch Award for Best Business to Custom Basement, a firm under investigation for violation of consumer protection laws.

3) U.S. Representative says BBB negatively classify businesses they don’t like.   Addressing Congress, US Representative Corrine Brown said some BBB’s libel and slander small businesses they don’t like while rating other companies with terrible records as being satisfactory.

4)  Membership in the BBB guarantees a better grade.  By their own admission, membership in the Better Business Bureau improves a business’ grade.   Calling this a membership service is a misnomer, it more closely resembles an advertising service where “members” pay to play.

5) Even the Better Business Bureau is NOT a member of the BBB.  Not only does this exhibit a lack of confidence in their own product, it makes it impossible for anyone to complain about the Better Business Bureau to the organization.

Category : BBB / BBB of Southeast Florida and the Caribbean / Better Business Bureau / CBBB / Florida BBB / The truth about the BBB / wpbbb.com

5 Responses to “The Truth about the BBB”


Supporter February 21, 2010

From the start, we concentrated on building a business that provides the best service in our industry.
We worked 12 hours a day 7 days a week for years to build a great family business.
Like most Americans, we had the wrong impression, that the “good old BBB” is somehow a part of, or affiliated to, the USA government, and therefore can be trusted.
O boy, we were so wrong!

Our company is unfortunately under the jurisdiction of the Florida franchise: Better Business Bureau of Palm Beach County Inc. A/K/A BBB of Southeast Florida and the Caribbean
Over the years, through hard work our business grew substantially.
We started to have issues with the Better Business Bureau of Palm Beach County Inc. We tried effortlessly to correct the misinformation about us as advertized by the BBB.

No matter how hard we tried, our efforts were met with apathy, laziness and incompetency of the BBB’s employees.
We tried to help the BBB correct their records.
Most of the corrections (some as simple as wrong licensing information, yearly turn over, number of employees, number of customers) were not done and those done were delayed for months.
We spent hours explaining the nature of our business.
The BBB’s employees are supposed to have the ability to understand businesses and judge if a complaint is valid or not in order to provide unbiased and reliable grading.
Without this ability, the grading of the businesses is false, thereby, doing a great injustice to the business community and totally misleading the general public.
To our great disappointment, we found the BBB’s employees lacking the required qualification and the ability to understand and make simple business judgments.
To our great horror, we also found that they did not care, treated us as intruders and an annoying disturbance.

Our personal experience confirms all that Congresswoman Corrine Brown stated and worse.
We fully support Congresswoman Corrine Brown and intend to address our Representative, hoping she will join forces with Congresswoman Corrine Brown on this issue.
We hope more businesses will take active action in order to restrain the BBB from carrying on with its unconstitutional, dishonest and dubious way of conducting its business.

jimmie rivers February 22, 2010

Nice job. Welcome to the party against the BBB. Please get in touch if you are so inclined; I think there are some things we can help each other with in our fight to expose the truth about the Better Business Bureau.

Jimmie

nanci May 8, 2010

I love your article-FYI the word “Business” is spelled “Bisiness” in your red banner at the top of your page.

admin May 8, 2010

Thank yo nanci, was corrected

Joseph Rietdorf June 30, 2010

I’m presently entering into arbitration over a blatant injustice done from a “BBB Accredited Business” since 2004. After reading through your website, I see that I have no chance in winning the case. It really is an open and shut case (in small claims court), but I chose arbitration instead. It probably wouldn’t matter either way. The guy is a self-employed bum, anyway who owns very little. He invests $400 a year to be put up on a pedestal by the BBB. I was one of those who thought the BBB was backed by government funding. Pretty sad when consumer advocacy groups are also capitalistic predators.
We need more people like you dedicated to expose these frauds for what they are. Thank you for doing what you do!



This site aim to revile the truth about the Better Business Bureau A chain of Privately Own Corporations in the USA and Canada Wrongly assumed by many to be above reproach "Governmental Consumer Advisory"