The Better Business Bureau (BBB) consists of more than 100 local BBB franchises based in the United States and Canada.
The business franchises are loosely controlled by the Council of Better Business Bureaus (CBBB).
Each local BBB franchise entity is run separately.
The BBB franchises are independent corporations governed by their own boards of directors.
The local BBB franchises are supposed to meet requirements set by the CBBB.

In 1906 Samuel Candler Dobbs, sales manager of Coca-Cola and later its president, took up the cause of truth in advertising.
In 1909, Dobbs became president of the Associated Advertising Clubs of America, now the American Advertising Federation (AAF).
Similar organizations in succeeding decades, such as the National Better Business Commission, Inc. and the National Association of Better Business Bureaus, Inc. merged to become the Association of Better Business Bureaus, Inc in 1946.
In 1970, the Council of Better Business Bureaus (CBBB) was established.

A lot has changed from 1906 and the honorable intentions, goals and ideas that led to the creation of the BBB are no longer the driving force behind many of the BBB franchises owners.
Sadly, this “American Icon” relying on the image its once possessed is discriminating against non paying members, is biased, dishonest and publishes misleading information to the public.

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