Comments on: File a complaint against the BBB http://bbbthetruth.com The Truth About The Better Business Bureau Sat, 19 May 2012 03:08:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Hank http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/comment-page-1/#comment-1175 Hank Sat, 19 May 2012 03:08:19 +0000 http://bbbthetruth.wordpress.com/?page_id=15#comment-1175 I have to laugh and shrug every time I hear a complaint about the Better Business Bureau not addressing a complaint. My eye opening experience occurred many years ago in Albuquerque when a mechanic tried to rip me off by replacing a part on my car that did not resolve the car complaint he said it would solve. When it was demonstrated to him that the problem still existed and I wanted my$300 back . He smugly said, "Complain to the Better Business Bureau". When I called the BBB they said the repair guy, a long time dues paying member of the BBB, would never do that to a customer, blah, blah blah! They would not lift a finger to help me. The BBB is a joke, a scam, that protects it dues paying members. I have to laugh and shrug every time I hear a complaint about the Better Business Bureau not addressing a complaint. My eye opening experience occurred many years ago in Albuquerque when a mechanic tried to rip me off by replacing a part on my car that did not resolve the car complaint he said it would solve. When it was demonstrated to him that the problem still existed and I wanted my$300 back . He smugly said, “Complain to the Better Business Bureau”. When I called the BBB they said the repair guy, a long time dues paying member of the BBB, would never do that to a customer, blah, blah blah! They would not lift a finger to help me. The BBB is a joke, a scam, that protects it dues paying members.

]]> By: JG http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/comment-page-1/#comment-733 JG Mon, 02 Apr 2012 21:50:43 +0000 http://bbbthetruth.wordpress.com/?page_id=15#comment-733 I've tried to use the BBB on two occasions. Both were dismal failures. On the first attempt, I filed a complaint against a marketing firm for using deceptive selling practices. The BBB closed the case as satisfactorily resolved. It was not resolved to my satisfaction what-so-ever. The second instance involved the BBB Autoline service. After several months of discussion, the BBB determined that the case was out of their jurisdiction and closed the case. Again – not to my satisfaction what-so-ever. Based on my experiences, I have to say the BBB seems to be a worthless entity that appears to cater to the businesses which they are supposed to be watch dogging. As a consumer I recommend anyone seek guidance elsewhere. I’ve tried to use the BBB on two occasions. Both were dismal failures. On the first attempt, I filed a complaint against a marketing firm for using deceptive selling practices. The BBB closed the case as satisfactorily resolved. It was not resolved to my satisfaction what-so-ever. The second instance involved the BBB Autoline service. After several months of discussion, the BBB determined that the case was out of their jurisdiction and closed the case. Again – not to my satisfaction what-so-ever.

Based on my experiences, I have to say the BBB seems to be a worthless entity that appears to cater to the businesses which they are supposed to be watch dogging. As a consumer I recommend anyone seek guidance elsewhere.

]]> By: D Phelps http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/comment-page-1/#comment-678 D Phelps Wed, 28 Mar 2012 19:04:00 +0000 http://bbbthetruth.wordpress.com/?page_id=15#comment-678 I should add to my last comment that even though the business had closed it's physical location, they were still running a website with the physical location information as their contact information and that's where the customer complaints are coming from. I should add to my last comment that even though the business had closed it’s physical location, they were still running a website with the physical location information as their contact information and that’s where the customer complaints are coming from.

]]> By: D Phelps http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/comment-page-1/#comment-677 D Phelps Wed, 28 Mar 2012 19:01:35 +0000 http://bbbthetruth.wordpress.com/?page_id=15#comment-677 I called my local BBB to let them know that the information they had for another business was incorrect. I know because the phone number they have on file for this business that they show is still IN business is MY phone number now. the business they have on file closed 3 years ago and because the business did not notify the BBB that they were closed, of course the BBB doesn't know they closed. the person I spoke to at BBB was so very rude!!! all I wanted was to inform them that the phone number they had given out to a person to contact this business was no longer there's but belonged to me for the past 2 years and what did I need to do to correct the problem. again, she was so very rude!! She got on the phone with an attitude and kept it during the entire conversation. I called my local BBB to let them know that the information they had for another business was incorrect. I know because the phone number they have on file for this business that they show is still IN business is MY phone number now. the business they have on file closed 3 years ago and because the business did not notify the BBB that they were closed, of course the BBB doesn’t know they closed. the person I spoke to at BBB was so very rude!!! all I wanted was to inform them that the phone number they had given out to a person to contact this business was no longer there’s but belonged to me for the past 2 years and what did I need to do to correct the problem. again, she was so very rude!! She got on the phone with an attitude and kept it during the entire conversation.

]]> By: BBB EXTORTION TACTICS » Scam Watch Center http://bbbthetruth.com/resources/file-a-complaint-against-the-bbb/comment-page-1/#comment-64 BBB EXTORTION TACTICS » Scam Watch Center Wed, 27 Oct 2010 22:50:23 +0000 http://bbbthetruth.wordpress.com/?page_id=15#comment-64 [...] Here below is link that may help you if you were damaged by the BBB [...] [...] Here below is link that may help you if you were damaged by the BBB [...]

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